Worldwide Shipping

Respuestas claras sobre cómo te llega. Del Caribe pa'l mundo.

Where we ship

Desde nuestra casa en Caguas, Puerto Rico, to more or less everywhere — about 230 countries and territories. If your country isn't offered at checkout, it's because our platform can't serve it, not because we won't.

What it costs

What the carrier charges, you pay. Checkout shows live rates from USPS and DHL Express, calculated for your address and what's actually in the box. No inflamos el envío, and we won't pretend it's free by hiding it in the price.

How long it takes

USPS is the economical option — typically one to three weeks internationally, depending mostly on your customs office. DHL Express is usually a matter of days, nearly anywhere. Made-to-order pieces — framesets, custom kit, some saddles — carry their own build time; it's stated on the product page, and the shipping clock starts when the maker finishes.

Duties and taxes

Outside the United States, your country may charge import duty or VAT when the parcel arrives. It isn't included at checkout, and the carrier will collect it from you on delivery. Preferimos que lo sepas ahora y no en tu puerta. If you want to know what to expect before ordering, write to us with your country and the item — we'll tell you honestly, including when the answer is “it'll be expensive.”

One caveat on nutrition

Some countries restrict supplement imports. If you're not sure something clears your border, ask us first — preferimos perder una venta que verte perder un paquete en aduana.

If something goes wrong

Every parcel is tracked. If yours stalls, escríbenos — nosotros peleamos con el carrier para que tú no tengas que hacerlo.